Shipping Policy

Shipping Policy

Last Updated: 12 August 2026

Thank you for shopping with SIRI COLLECTIONS. We aim to make your shopping experience simple, reliable and convenient.

This Shipping Policy explains how orders are processed, dispatched and delivered.

1. Shipping Locations

SIRI COLLECTIONS currently accepts orders for delivery to locations within India, subject to courier availability and serviceability.

Delivery availability may vary depending on the customer’s PIN code.


2. Order Processing

Once your order and payment are successfully confirmed, we will begin processing your order.

Orders are generally processed within 1–3 business days.

Orders placed on Sundays or public holidays may be processed on the next business day.

During sales, festivals, new launches or periods of high order volume, processing may take additional time.


3. Dispatch

After your order has been packed and processed, it will be handed over to our shipping/courier partner.

Once dispatched, you may receive shipping or tracking information through the contact details provided during checkout.


4. Delivery Time

Estimated delivery time is generally:

3–7 business days after dispatch

Delivery time may vary depending on:

  • Delivery location
  • PIN code
  • Courier serviceability
  • Weather conditions
  • Public holidays
  • Transportation delays
  • Festivals or peak shopping periods
  • Other circumstances beyond our control

Remote and difficult-to-service locations may require additional delivery time.


5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is placed.

The shipping charge may vary depending on:

  • Delivery location
  • Order value
  • Product weight
  • Shipping method
  • Promotional offers

If free shipping is offered for selected products or orders, the applicable conditions will be displayed on the website.


6. Order Tracking

Where tracking is available, customers will receive tracking information after the order has been dispatched.

You can use the tracking information provided by the courier partner to check your delivery status.

If tracking information does not update immediately, please allow some time for the courier system to update.


7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Please ensure that the following information is correct:

  • Customer name
  • House/building number
  • Street/area
  • City
  • State
  • PIN code
  • Mobile number

SIRI COLLECTIONS will not be responsible for delivery delays, failed deliveries or additional charges caused by incorrect or incomplete address information provided by the customer.


8. Failed Delivery Attempts

The courier partner may make multiple delivery attempts.

If delivery cannot be completed because:

  • The customer is unavailable
  • The address is incorrect
  • The customer refuses the package
  • The PIN code is incorrect
  • The customer cannot be contacted

the package may be returned to SIRI COLLECTIONS.

Additional shipping charges may apply if the customer requests re-shipment, where applicable.


9. Delayed Deliveries

While we make reasonable efforts to deliver orders within the estimated timeframe, delivery delays may occur due to circumstances beyond our control.

These may include:

  • Severe weather
  • Natural disasters
  • Transportation disruptions
  • Courier delays
  • Public holidays
  • Government restrictions
  • Festivals
  • Unexpected operational issues

In such circumstances, we will try to assist the customer and provide available tracking information.


10. Damaged Package

Customers are advised to check the package at the time of delivery.

If the package appears significantly damaged or tampered with, please:

  1. Take photographs/videos of the package.
  2. Record an unboxing video where possible.
  3. Contact SIRI COLLECTIONS as soon as possible.
  4. Provide the order number and relevant photographs/videos.

We will review the issue and provide an appropriate resolution according to our Return & Refund Policy.


11. Wrong or Missing Product

If you receive an incorrect product or an item is missing from your order, please contact us as soon as possible.

Please provide:

  • Order number
  • Product details
  • Photographs of the received product
  • Package photographs
  • Unboxing video, if available

After verification, we will determine the appropriate resolution.


12. Cash on Delivery

If Cash on Delivery (COD) is available for your location, the option will be displayed during checkout.

COD availability may depend on:

  • PIN code
  • Order value
  • Courier availability
  • Other applicable conditions

SIRI COLLECTIONS reserves the right to restrict COD for certain orders or locations.


13. International Shipping

At present, SIRI COLLECTIONS primarily provides shipping within India.

International shipping may be offered in the future and will be subject to applicable shipping charges, customs duties, taxes and regulations.


14. Contact Us

For questions regarding shipping or delivery, please contact us:

SIRI COLLECTIONS

Address:
Beside CMR Shopping Mall,
NH 65 Bypass Road,
Suryapet – 508213,
Telangana, India.

Phone: 9390394906
WhatsApp: 6303616784